General Terms and Conditions of Sale for Flying Dress Dubai

Welcome to the General Terms and Conditions of Sale for Flying Dress Dubai. This page details our policies on bookings, payments, and cancellations, ensuring you have a clear understanding of our terms before making a purchase.

1. Website Ownership and Operation

FLYING DRESS LLC owns and operates this website, which offers services dedicated to tourism for consumers. These services are marketed through https://flyingdressdubai.com, where you can view the list and descriptions of the services we offer.

Company Details:

  • FLYING DRESS LLC, Sharjah Media City, Sharjah, UAE.
  • Phone: +971 585956019

2. Purpose of the General Terms and Conditions of Sale

These General Terms and Conditions of Sale outline the rights and obligations of both parties in the online sale of services provided by the seller.

3. General Provisions

These terms apply to all sales made through our website, forming an integral part of the contract between the consumer and the seller. The seller may modify these General Terms and Conditions of Sale at any time by publishing a new version on the website. Therefore, the terms in effect at the date of payment, or the first payment in the case of multiple payments, will apply to the order.

These terms are available for review on the website. Acceptance of these terms is clear and unconditional when the consumer books an activity on the site. By booking, the customer confirms they have read and accepted all terms without reservation. Additionally, the customer confirms they have received the necessary advice to ensure the offer meets their needs and that they are legally capable of entering into a contract under UAE law or are a valid representative for the contracting party. The information recorded by the company serves as proof of all transactions unless proven otherwise.

4. Prices in the General Terms and Conditions of Sale

The prices of services or products sold through the website are listed in Emirati Dirhams (AED) and are clearly stated on the pages describing each service or product. The company reserves the right to modify its prices at any time.

Currency Conversions: Reservations are initially made in UAE Dirhams. Conversion rates are updated daily, and reliance on them is at the customer’s risk. FLYING DRESS LLC does not assume responsibility for any adverse consequences resulting from currency conversion.

Revisions: When changes to a booked activity occur, they are subject to availability and may result in a price change. Furthermore, fees may apply if changes occur during the cancellation period.

5. Conclusion of the Online Contract

To complete an order, the customer follows specific steps: they choose the product, verify the order, provide essential customer details (name, email, phone number), and make the payment. This payment indicates automatic acceptance of these General Terms and Conditions of Sale. Afterward, the customer receives an email confirmation of payment and reservation validation. The customer must provide true identification details, as the seller reserves the right to refuse an order for legitimate reasons, such as abnormal orders or bad faith.

6. Ownership Clause

The company retains ownership of products and services until full payment is made.

7. Payment in the General Terms and Conditions of Sale

Payment is due immediately upon ordering. Customers may pay by credit card or cash. Credit cards issued outside the European Union must be international bank cards (Visa or MasterCard). Our payment provider processes secure online payments, and encrypts the information for security.

Once the customer initiates payment, the transaction processes immediately. The customer authorizes the seller to debit their card for the agreed amount. If an error occurs or the card cannot be debited, the sale is automatically voided, and the order is canceled.

8. Cancellation and Refund Policy in the General Terms and Conditions of Sale

Cancellation:

  • Cancellations made more than 72 hours before the activity receive a 100% refund.
  • Cancellations between 72 hours and 24 hours before the activity receive a 50% refund.
  • Cancellations within 24 hours or less do not receive a refund.
  • No refunds are possible after the event or in the case of a no-show.

Reprogramming:

  • Customers may reschedule once for free if they request this change at least 48 hours before the activity date. Additional changes incur a fee of 30% of the activity cost per booking.
  • Rescheduling requests made within 48 hours of the activity date are not accepted, and no refunds will be provided.

Delay:

  • A delay of up to 15 minutes from the scheduled meeting time is tolerated. If the delay exceeds 15 minutes, the photoshoot duration is reduced. Delays over 20 minutes result in the booking being considered a no-show, with no refund possible.

9. Photoshoot Policy

Flying Dress LLC archives all photos for 30 days after the photoshoot. The customer must download their photos during this period. After 30 days, Flying Dress LLC may delete the data for management purposes.

10. Damage and Non-Respect of Products

Flying Dress LLC provides high-quality products for your session. If any damage occurs to the dress, accessories, or men’s clothing, a penalty fee applies as follows:

  • Dress damage: 500 to 1000 AED
  • Accessory damage: 50 to 200 AED
  • Men’s clothing damage: 50 to 150 AED

11. Complaints

If necessary, the buyer can file a complaint by contacting the company at contact@flyingdressdubai.com.

12. Ownership of the Website and Intellectual Property

The content on our site is intended for personal use only. All content, including text, graphics, images, logos, and software, belongs to us or our licensors and is protected by copyright and other intellectual property laws.

13. Force Majeure in the General Terms and Conditions of Sale

In case of a force majeure event, which prevents the execution of the contract, the seller’s obligations are suspended. The seller will notify the customer of such an event as soon as possible.

14. Protection of Personal Data

In accordance with the French Data Protection Act, customers have the right to access, modify, and oppose their personal data. By agreeing to these General Terms and Conditions of Sale, customers consent to the collection and use of their data for contract fulfillment.

15. Applicable Law in the General Terms and Conditions of Sale

These terms and all purchase and sale operations referred to are subject to Emirati law.

16. Modification of Services in the General Terms and Conditions of Sale

We reserve the right to modify, suspend, or discontinue services at any time, with or without notice. We are not liable for any consequences resulting from such actions.

17. Disclaimer and Warranties

Using our site and services is at your own risk. We provide the site and services “as is” without warranties. We do not guarantee that the site or services will meet your requirements or be error-free.

18. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our services or violation of these General Terms and Conditions of Sale.

19. Limitation of Actions Against Us

Any claim arising from your use of our site must begin within one year. Failing to enforce any provision of these General Terms and Conditions of Sale does not constitute a waiver.

Last Update: February 28, 2021