General terms and conditions of sale

Website owned and operated by FLYING DRESS LLC
The commercial is a publisher of services dedicated to tourism for consumers, marketed through the website https://flyingdressdubai.com
The list and the description of the services offered by the company can be consulted on the above-mentioned site.
L111-1 code conso
FLYING DRESS LLC, Sharjah Media City, Sharjah, UAE. Phone: +971 585956019

Article 1: Purpose
The present general conditions determine the rights and obligations of the parties within the framework of the online sale of services proposed by the seller.

Article 2 : General provisions
The present general terms and conditions of sale (GTC) apply to all sales of products or services made through the company’s website which is an integral part of the contract between the consumer and the seller.
The seller reserves the possibility of modifying the present, at any time and according to the evolution of its company by the publication of a new version on its Internet site. The applicable CGV then are those being in force at the date of the payment, of first payment in the event of multiple payment, of the order.
These GTC are available for consultation on the company’s website www.flyingdressdubai.com
The company also ensures that their acceptance is clear and without reserve from the moment the consumer has chosen and accepted to book an activity on the site. By this fact the customer assures to have taken knowledge of the whole of the present general conditions of sale, and to accept them without restriction, nor reserve.
The customer acknowledges that he/she has received the necessary advice and information to ensure that the offer is appropriate to his/her needs. The customer declares that he/she is legally capable of entering into a contract under UAE law or that he/she is a valid representative of the natural or legal person for whom he/she is contracting. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.

Article 3 : Prices

The prices of the services or products sold through the website are indicated in Emirati Dirhams (AED) and precisely determined on the pages describing the services or products.
The company reserves the right to modify its prices at any time in the future.
Important note : Currency conversions
Reservations will be made in UAE Dirhams initially displayed for the activity concerned. Conversion rates are updated daily. Your reliance on the conversion rates provided is at your own risk, and FLYING DRESS LLC assumes no responsibility for any adverse consequences.
Revisions
Any change in the activity booked is subject to availability and may result in a change in rate. It can cause expenses if it intervenes in the period of retractation.

Article 4 : Conclusion of the online contract
The customer will have to follow a series of steps specific to each reservation to the site offered by the seller to be able to carry out his order. However, the steps described below are systematic: Choice of the product, verification of the order, indication of the essential data of the customer (name, first name, email address, telephone number), payment of the products. The payment of your reservation engaged by your care indicates automatically the acceptance of the general conditions of sale described opposite.
The customer will then receive a confirmation by email of the payment of the reservation and its validation. In order to carry out the order correctly and in accordance with article 1316-1 of the civil code, the consumer/customer undertakes to provide true identification details. The seller reserves the right to refuse the order, for example for any abnormal order, made in bad faith or for any legitimate reason.

Article 5 : Products and services
The essential characteristics of the goods and services and their respective prices are made available to the buyer on the website of the company. The seller undertakes to honor the customer’s order. This contractual information is presented in French and English. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of products and services as well as their prices is specified on the website of the company. The rights granted under the present are only to the physical person signing the order, or the person holding the email address communicated.

The prices indicated in the website representing services or products of third parties or professional partners are for information purposes only and include VAT set at 5%. These prices may be subject to increase or decrease according to the evolution of the tourist market and according to the evolution of our company. The activities for which the payment is revoked will not be impacted by a tariff increase, nor refunded in case of decrease. Also, in the case where a service is defective or does not correspond to the order made with the partners, this dispute will be considered under the authority of FLYING DRESS LLC.

Article 6: Clause of property reserve
The products and services remain the property of the company.

Article 7 : Payment
The payment is due immediately with the order. The customer can make the payment by credit card or cash. The cards issued outside the European Union must be international bank cards (Visa or MasterCard). The secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network.
Once the payment is initiated by the customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the monetary and financial code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the customer authorizes the salesman to debit his card of the amount relating to the indicated price. The customer confirms that he is the holder of the card to be debited and that he is legally entitled to use it. In case of error, or impossibility to debit the card, the sale is immediately resolved by right and the order cancelled.

Article 8 : Cancellation and refund policy
Cancellation policy
In case of cancellation more than 72 hours before the chosen activity date: 100% refund.
In case of cancellation between 72 hours and 24 hours before the activity: 50% refund, In case of cancellation 24 hours or less before the activity: no refund.
The full amount will be charged in case of no-show and if the activity is not honored. No refunds are possible after the event.

Reprogramming Policy
Only one free rescheduling is offered. It must be communicated 48 hours maximum before the chosen date of the activity. In the event of multiple requests for change, these actions will be charged at 30% of the amount of the activity, per booking.
In the absence of a request for rescheduling 48 hours in advance, it will be refused and no refund will be made.
The photoshoot cannot be cancelled due to bad weather, only Flying Dress LLC is able to judge the possibility of carrying out an activity for your safety and according to the orders received by the authorities.

Delay Policy

In case of delay, only 15 minutes from the meeting time written on your confirmation are tolerated. If the delay exceed 15 minutes, it will be automatically deducted from the photoshoot duration. If the delay exceed 20 minutes from the time of the photoshoot, the booking will be considered as a no show, no refund is possible.

Flying Dress LLC is the only authority that can offer to reschedule it, if possible, and accompanied by a penalty fee of 50% of the total amount of the photoshoot.

At the meeting point, the participant will have time to change clothes to wear the photoshoot clothes. However we highly recommend the participants to do their make up and hair at their hotel/residence before reaching the meeting point as there is no time for it on site.

Photoshoot Policy

All photos are archived 30 days from the date of the photoshoot. It is the customer responsibility to download their photos once the link of all photos taken during the photoshoot is sent. After this time, and if the customer do not show up within the 30 days of delay, Flying Dress LLC has the right to destroy all the data for management purpose.

Damage and non-respect of our products

Flying Dress LLC is committed to providing you with proper products during your session. In the event of damage caused to the dress, accessories and men’s clothing, Flying Dress LLC reserves the right to apply a penalty as follows:

Damage to the dress from 500 to 1000 dirhams
Damage to accessories from 50 to 200 dirhams
Damage on men’s clothing from 50 to 150 dirhams

Article 9 : Complaints
Links to other websites
Our site may include links to other websites or other resources. Because we do not control such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services on or through any such site or resource. Finally, you acknowledge that such external sites generally have their own terms and conditions and privacy policies, over which we have no control and which will govern your rights and obligations with respect to the use of such websites.
Your Contacts with Third Party Advertisers and Vendors:
Your interactions with third party advertisers and vendors found on our site or through our services, including your participation in promotions, purchase of goods or services, and any terms, conditions, warranties or representations associated with such interactions are solely between you and such third parties. We make no representations or warranties about any goods or services that may be obtained from such third parties or any third party website that you may access. You further agree that we assume no responsibility for any loss or damage of any kind incurred as a result of activities related to the use of or reliance on any content, goods, services, information or other materials available from or through such third parties or on our site.

If necessary, the buyer can present any complaint by contacting the company by means of the following coordinates contact@flyingdressdubai.com

Article 10 : Ownership of our site and protection of our intellectual property rights
The content of our site is intended for the personal use of the users of this site. All right, title and interest in and to the content of our site, including, but not limited to, the look and feel of the site, its data, information, databases, text, graphics, images, sound, video, photos, composition, logos, names, trademarks, service marks, trade names, URLs, computer code and content provided by third parties (“Content”) is owned by us or our licensors and is protected by copyright, database right, trademark, patent, or other intellectual property rights and laws.
You may not: use any Resource in any manner other than in connection with your use of our Site in accordance with these Terms; copy, modify, rent, lease, sell, assign, distribute, perform, display, license, or decompile any Resource, or create derivative works based on the Site or any Resource (including, but not limited to, any software) available through the Site, except as expressly authorized by us; link to our Site without our prior permission; or use our trademarks, logos or other proprietary graphic to link to this Site, or copy the Resources, without prior written permission.
You may print one copy and download extracts from any page of this Site for your personal use only, provided that you maintain all proprietary and copyright notices. Any other use of the contents of this site is prohibited unless you receive our prior written permission. Except as expressly provided in these Terms, nothing contained herein or on this Site shall be construed as conferring, expressly, by implication, estoppel or otherwise, any license or right in or to our content or the content of any third party. Any rights not expressly granted herein are reserved.
You agree not to use our site to:
impersonate any other person or entity, or make statements on behalf of a person or entity that you do not represent; post advertisements, promotional content, junk mail, chain letters, pyramid schemes, or any other form of unauthorized solicitation, except as expressly set forth by us at this purpose; use any robot, data mining, or other automatic device or manual process to monitor or copy information or content from the Site without our prior written permission; systematically retrieve data or other content from the Site, or compile, directly or indirectly, a collection, compilation, database or directory without our prior written permission; attempt, without authorization, to access or interfere with any portion or component of the Site, or any software used in connection with our Site; take any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure; disseminate or transmit any content that infringes or violates the copyright, trademark, trade secret, patent or other proprietary rights of any third party; Disseminate or transmit any worms, viruses or other malicious, disruptive or destructive files, code or programs; Violate any law (local, state, national or international), whether intentionally or unintentionally; Forge headers or otherwise manipulate identifiers in order to disguise the origin of a posting; Harvest or store personal data about other users, including usernames, email addresses, or other personal information about members; engage in any activity that would violate the privacy of others, including but not limited to collecting and distributing information about Internet users without their permission, except as permitted by applicable law; cause the Site or any portion of the Site to be interrupted, damaged, rendered less efficient or impaired in any way.
If we believe that any person has violated this provision, any other provision of these Terms, or the law in any way, we reserve the right to investigate and report such activities and/or violations to the appropriate authorities and/or to take legal action against such person. We also reserve the right, without notice and at our sole discretion, to terminate your account and/or block your use of the Site. We will have no liability to you or any third party if we terminate your or their access to the Site.

Article 11: Force majeure
The execution of the obligations of the salesman at the end of the present is suspended in the event of occurrence of a fortuitous occurence or of absolute necessity which would prevent the execution of it. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 12 : Protection of personal data

In accordance with the French Data Protection Act of January 6, 1978, you have the right to question, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use these data for the realization of this contract. By entering your email address on our site, you will receive emails containing information and promotional offers concerning products published by the Company and its partners.

Article 13 : Applicable law
All the clauses contained in the present general conditions of sale, as well as all the purchase and sale operations referred to therein, shall be subject to Emirati law.

Article 14 : Modification of our services
We reserve the right, at any time and from time to time, to modify, suspend, discontinue or terminate your use of our site and/or services (in whole or in part), with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, interruption or termination of your use of our services.

Article 15: Disclaimer of Information and Warranties

By using our site and/or services, you understand and agree that, to the extent permitted by law :

Your use of our site and/or services is at your own risk; While we take all reasonable precautions in creating, selecting and assembling the materials on our site and in connection with our services, our site and/or services are provided on an “as is” and “as available” basis, and we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of title, merchantability, fitness for a particular purpose and non-infringement; We make no representations or warranties that our site and/or services will meet your requirements, that our site and/or services will be uninterrupted, secure, timely or error-free, that the results that may be obtained from the use of our site and/or services will be accurate, timely, useful or reliable, or that the quality of any product, service, publication, information or other resource obtained by you through our site and/or services will meet your requirements.

Article 16: Indemnification
You agree to indemnify and hold us and our affiliates, their officers, members, directors, employees and agents harmless immediately upon demand, including but not limited to reasonable attorneys’ fees and court costs arising out of or in any way related to your use of or reliance on our Services, your connection to our Site, your violation of these Terms, or your violation of any rights of another.

Article 17: Limitation of Actions Against Us
You agree that any claim or cause of action arising out of your use of our Site or these Terms must be commenced within one year after such claim or cause of action arose or be forever barred, notwithstanding any statutory limitation or other law to the contrary. During such period, any failure by us to enforce or apply any provision of these Terms, or rights thereunder, shall not constitute a waiver of such rights or provision. If any provision of these Terms is held to be contrary to law, it shall be construed in a manner that best reflects the intentions of the parties, and the remaining provisions shall remain in full force and effect.
If you have any questions, please email us at: contact@flyingdressdubai.com

Last update: February 28, 2021