Privacy Policy for Flying Dress Dubai

Last Update: February 28, 2021

1. Introduction

This Privacy Policy outlines our personal data practices and the choices you have regarding its use. At FLYING DRESS LLC, we respect your privacy and are committed to protecting the confidentiality, and security of the personal data you provide to us. This policy applies to information we collect from you through our websites, social networking pages, and software applications that link to this Privacy Policy. It also covers data provided over the phone, through our call centers, or in person (collectively referred to as “Sites”). Our privacy practices may vary by country to reflect local customs and regulations. We understand our responsibility to protect your personal information, keep it secure, and comply with applicable privacy and data protection laws.

When you use our Sites, you may be asked to agree to the terms of this Privacy Policy. This may occur when you make a reservation, register for events or promotions, or otherwise interact with us. If you continue to use the Sites, this will constitute your acceptance of the terms of this Privacy Policy.

2. Personal Information We Collect

Personal Information You Provide

When you use our Sites, you may voluntarily provide us with personal information. This includes data you provide when creating an account, making a reservation, or communicating with us. Examples of personal information we collect include:

  • Name, date and place of birth, and passport and visa information.
  • Mailing address and telephone number.
  • Email address.
  • Credit or debit card number, expiration date, and security code.
  • Preferences relating to your stay or trip, such as preferred locations, dates, and the number of people traveling with you.
  • Demographic information like age, gender, nationality, and language preference.

Automatically Collected Information

Our websites automatically collect statistical information to improve accessibility and user experience. For instance, we track how you navigate the Sites, the referring pages, the times you access them, and your browser type. This data is collected in aggregate form and is not linked to you personally. We may use it to evaluate website effectiveness, analyze site traffic, and understand customer needs and trends. Our web servers record your domain name, the web page from which you entered our Sites, the pages you view, the time spent on each page, and your IP address. We may also use anonymous tracking technologies to collect information for statistical purposes or to improve our services.

3. Use of Your Information

We may use the personal information you provide and the non-personal information we automatically collect for the following purposes:

  • Processing and recording reservations or purchases.
  • Charging your credit card for reservations and deposits.
  • Contacting you for confirmation or offering services after reservations are made.
  • Tracking reservations and stays.
  • Sending emails regarding your stay or communication materials like customer surveys or promotional offers.
  • Responding to your requests, complaints, or other messages.

4. Disclosure of Your Information

As an international travel company, we may need to share information across different countries to provide our services. We may share your personal information with:

  • Entities or agencies we manage.
  • Tour operators, travel agents, or personal assistants who have provided your information.
  • Third parties with your consent.
  • Trusted partners who process information on our behalf following our instructions and Privacy Policy.
  • Marketing and advertising partners to provide you with relevant advertisements on our websites.

5. Transfer of Data Abroad

When you use or purchase our services, we may transfer your personal information to multiple countries. This transfer may include:

  • Websites and servers located in Dubai, United Arab Emirates.
  • Corporate offices in Dubai, United Arab Emirates.
  • Countries where we maintain sales offices or have third-party service providers. We take reasonable steps to ensure that these transfers are made under appropriate security conditions to protect your privacy.

6. Legal Basis for Processing

We collect and process your personal information based on the following legal bases:

  • Legal Compliance: We may collect and process your data if required by applicable law, such as to comply with police requests, fraud investigations, or court orders.
  • Legitimate Interest: We pursue our legitimate interests by providing services and products you have requested, in a way that does not materially affect your rights, liberty, or interests.

7. Security

We employ technical, administrative, and physical measures to protect personal information from misuse, loss, or alteration. Although we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. It is your responsibility to ensure that the devices and communication methods you use to interact with us are secure. We are not responsible for any disclosure or interception of your personal information before we receive it.

8. Withdrawal of Your Consent

You have the right to withdraw your consent to the use of your personal information at any time. If you choose not to provide certain information, you may still visit our Sites, but access to certain options, products, or services may be limited. To withdraw consent, please send a written request with your name and contact information to the address listed below. We will respond within 30 days of receiving your request.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. However, we may collect information about a child as part of participation in activities on the Sites, but always with the consent of a parent or guardian.

10. Retention of Your Personal Information

We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. If there is no justification for retaining the information, it will be securely deleted, disposed of, or anonymized.

11. Changes to This Privacy Policy

We may update this Privacy Policy without notice. If our information practices change, we will post the changes on our Sites to notify you. Any revised Privacy Policy will apply only to personal information collected or modified after the effective date.

12. How to Contact Us

You have rights under the European Union’s General Data Protection Regulation, including access, correction, erasure, and objection to processing. To exercise these rights or for any questions, contact our Data Protection Officer at contact@flyingdressdubai.com. Please provide your full name, address, telephone number, and a copy of an identification document.

13. Cookie Policy

We use cookies to enhance your experience on our websites and to recommend content that may interest you. By clicking “OK” on the banner that appears on our Sites, you consent to our use of cookies as outlined in this Privacy Policy.

What Are Cookies? Cookies are text files containing small amounts of information placed on your device when you visit a website. They allow us to operate the websites more efficiently and reflect your personal preferences.

Types of Cookies We Use

  • Analytics and Performance Cookies: These help us analyze traffic and understand how visitors use our Sites.
  • Advertising or Targeting Cookies: These track your visit to our Sites and help us provide relevant advertisements.
  • Operational Cookies: These record the choices you make on our Sites to provide a tailored user experience.
  • Strictly Necessary Cookies: These are essential for the proper functioning of our Sites.
  • Third-Party Cookies: Social networks and other external services may set their own cookies on our Sites.

How to Disable Cookies You can change your browser settings to refuse cookies. For more information, visit www.aboutcookies.org or www.allaboutcookies.org. However, rejecting cookies may limit your ability to use all the features on our Sites.